What is better Hiver or XEOX? We are here to simplify the process of reviewing Customer Support Software products for you. For instance, on this page you can look at the overall performance of Hiver (8.8) and compare it with the overall performance of XEOX (8.0). You may also match their overall user satisfaction rating: Hiver (96%) vs. XEOX (98%).
Furthermore, study their capabilities in detail to find out which product can better deal with your company’s needs. Generally, any business app should allow you to quickly check the big picture, at the same time offering you immediate access to the details.
At the moment, the most popular products in our Help Desk Software category are: Zendesk, Freshdesk, Salesforce Service Cloud.
Hiver connects natively with the following widely used apps, among others:
Asana
JIRA
Slack
QuickBooks
Salesforce
Zapier
Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
XEOX is an RMM software that brings efficiency, cost, and security optimizations to organizations and their IT teams through automated and centralized network, software, and endpoint monitoring and management.
You shouldn’t count on simply a broad set of functionalities and scalable pricing plans from a popular Customer Support Software. Almost as significant as core features is a trustworthy customer support. You want to guarantee that when you have any questions about Hiver or XEOX, or you struggle with some problems, or perhaps you’ll want to ask for a certain update or functionality useful to your business you can rely on a responsive and helpful customer support. See if solutions such as phone support, tickets or live chat are available. Additionally, it’s a significant advantage if you are able to benefit from personal training or at the very least an FAQ you can use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
