What is better XEOX or Salesforce Service Cloud? Finding the best Customer Support Software product is all about assessing various solutions and figuring out the top program for your specific needs. Our unique process provides you with an instant look at the general rating of XEOX and Salesforce Service Cloud. For total quality and performance, XEOX scored 8.0, while Salesforce Service Cloud scored 9.6. On the other hand, for user satisfaction, XEOX earned 98%, while Salesforce Service Cloud earned 97%.
Below you can also look at their characteristics, terms, plans, etc. to determine what application will be more suitable for your situation. One key feature to check is whether the app allows you to enable and disable permissions on various types of users to secure any sensitive company data.
In the event you have to quickly find the optimal IT Service Software according to our review team we advise you try out these solutions: LiveAgent, Freshservice, Zendesk.
XEOX is an RMM software that brings efficiency, cost, and security optimizations to organizations and their IT teams through automated and centralized network, software, and endpoint monitoring and management.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
In the event you continue having doubts about which product will be best for your company it may be a good idea to take a look at each service’s social metrics. Such metrics are frequently a way to see how popular a given software is and how large is its online presence.For instance, if you check XEOX LinkedIn profile you’ll see that they are followed by 32 users. In case of Salesforce Service Cloud the amount of followers on their LinkedIn page is 2120339.
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