What is better XEOX or NinjaOne (Formerly NinjaRMM)? Comparing products for the top Customer Support Software need not be complicated. On our review platform, we enable you to match XEOX and NinjaOne (Formerly NinjaRMM) and promptly see their differences. We allow you to take a look at their capabilities, supported devices, support service, pricing rates, terms, and much more.
It's also possible to compare their overall score (8.0 for XEOX vs. 8.6 for NinjaOne (Formerly NinjaRMM)) and overall customer satisfaction level (98% for XEOX vs. 93% for NinjaOne (Formerly NinjaRMM)). Take your time and assess your top options and see which one is right for your company. Similarly, you have to consider the software company’s business viability; are they reliable and will they still be operating in a few years time?
Users who don't have much time or want a IT Service Software suggestion from our experts may want to examine these top choices for the current year: Zendesk, LiveAgent, Freshservice.
XEOX is an RMM software that brings efficiency, cost, and security optimizations to organizations and their IT teams through automated and centralized network, software, and endpoint monitoring and management.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
No Customer Support Software will be perfect enough to solve all the requirements of a company. Even though key functionalities of XEOX and NinjaOne (Formerly NinjaRMM) are important you should also thoroughly study the integrations provided by a given product. Very often you will already be using other types of B2B software in your company and it’s always more beneficial to select apps that integrate well with one another. With that approach you will be able to guarantee an effortless exchange of data between your teams and services, which can really reduce time devoted to migrating between one software and the next.
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