XEOX
vsTeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- IT Asset Inventory Management
- Hardware Assets
- Software Contracts & Licenses
- Network Management
- Switch Port Tracking
- IP Address Management
- VLAN Access Control
- Network Topology Visualization
- Software Rollout
- OS & Software Patching
- Patch Compliance Reporting
- Scripting Tool
- Mobile Application
- Integrations
Pricing Info
Pricing Info
XEOX applies a pay-as-you-go model where you’re billed based only on the number of agents and devices you manage and the specific modules you use.
Update & Job Center – $1/agent/month
- Patch handling
- Configuration management database
- Software deployment
- Task automation & scripting
- Library of scripts
- Alerts
- Remote IT management
- Reports
- Network monitoring & management
- Endpoint management
- Android & iOS mobile app
- 2-Factor authentication
- 24/7 customer support
Integrations
Integrations
XEOX integrates with:
- Teamviewer
- Windows Remote Assistance
- XEOX Remote Access
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Kale Swanson, Noah Gruber, John Brennan
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
XEOX is an RMM software that brings efficiency, cost, and security optimizations to organizations and their IT teams through automated and centralized network, software, and endpoint monitoring and management.
Company Email
support@xeox.com
Contact No.
Company's Address
Hs2n Informationstechnologie GmbH
Willroiderstraße 3, 9500 Villach
Austria
XEOX Comparisons
Popular XEOX Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
TeamSupport Comparisons
Popular TeamSupport Alternatives
If you continue having doubts about which service will be best for your company it might be a sound idea to investigate each service’s social metrics. These metrics are quite often a sign of how popular each service is and how wide is its online presence.For example, if you analyze XEOX LinkedIn account you’ll learn that they are followed by 32 people. In case of TeamSupport the amount of followers on their LinkedIn page is 2431.
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