What is better XEOX or Vivantio? If you need to have a easy way to find out which Customer Support Software product is better, our exclusive algorythm gives XEOX a score of 8.0 and Vivantio a score of 8.4 for all round quality and performance. At the same time, XEOX is rated at 98%, while Vivantio is rated 93% for their user satisfaction level.
You can also review their product details, including modules, tools, options, plans, prices, and many more. Check whether the solution can customize at least part of its funnels to make sure the software fits your own business workflows.
Those of you who don't have much time or would like to get a IT Service Software suggestion from our experts may want to take a look at these top choices for the current year: LiveAgent, Zendesk, Freshservice.
XEOX is an RMM software that brings efficiency, cost, and security optimizations to organizations and their IT teams through automated and centralized network, software, and endpoint monitoring and management.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
If you are still having doubts about which product will be best in your case it may be a good idea to analyze each service’s social metrics. Such metrics are usually an indicator of how popular each service is and how large is its online presence.For example, if you check XEOX LinkedIn account you’ll see that they are followed by 32 users. In case of Vivantio the volume of followers on their LinkedIn page is 1335.
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