What is better XEOX or Vivantio? Finding the appropriate Customer Support Software product is as simple as contrasting the good and low functionalities and terms offered by XEOX and Vivantio. Here it's also possible to match their overall scores: 8.0 for XEOX vs. 8.4 for Vivantio. Or you can verify their general user satisfaction rating, 98% for XEOX vs. 93% for Vivantio.
We suggest that you take some time to review their specific functions and figure out which one is the better option for your business. Moreover. remember to factor in your company’s or industry’s special situation, such as, a multilingual app for a global staff or a mobile version to help you work in the field.
If you have to quickly identify the best IT Service Software according to our experts we recommend you examine these solutions: LiveAgent, Zendesk, Freshservice.
XEOX is an RMM software that brings efficiency, cost, and security optimizations to organizations and their IT teams through automated and centralized network, software, and endpoint monitoring and management.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
You should keep in mind that even though both XEOX and Vivantio may offer a top quality array of features each product could be created for a different business size. If you are studying different apps you may want to focus on a company size they are aimed at. Specific features may scale up efficiently for large enterprises but if you have a small or mid-sized business it’s often more sensible to avoid paying for customized features that you may never have a chance to use.
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