What is better Hiver or iperceptions? Different organizations want different types of Customer Support Software. To find out which one fits your needs, think about comparing various options feature by feature an taking into consideration their conditions and prices. Furthermore, you will get a quick idea of their overall efficiency and customer feedback by having a look at our smart scoring system.
The results are: Hiver (8.8) vs. iperceptions (7.3) for total quality and functionality; Hiver (96%) vs. iperceptions (N/A%) for user satisfaction rating. Analyze their high and weak points and decide which software is a more sensible choice for your company. One simple but effective tip is to note down the pros and cons of both solutions side by side and see which app is better.
In case you you need to quickly decide on the best Help Desk Software according to our review team we advise you try out one of these solutions: Salesforce Service Cloud, Zendesk, Freshdesk.
Hiver connects natively with the following widely used apps, among others:
Asana
JIRA
Slack
QuickBooks
Salesforce
Zapier
Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
iperceptions supports integrations with the following business systems and applications:
Google Analytics
Tealeaf
ClickTale
Adobe Analytics
Omniture Site Catalyst
Sitecore
Coremetrics
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chrysler, Comcast, COX, Hasbro, Hyundai
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
iperceptions is reimagining digital customer research by evolving digital analytics, enriching marketing technologies and personalizing experiences in real-time.
Every time you pick a software that you believe will work best for your company you shouldn’t just focus on what reviewers have to say about it. Very often personal experience with the app may change, depending on your own goals and work processes. That’s why in our reviews we also provide our User Satisfaction Rating for every app to give you an immediate impression of how actual users of Hiver and iperceptions evaluate their experience with the product. Our algorithm is built around advanced analysis of product appearances on other sites, social media as well as blogs, so you are going to obtain a comprehensive and credible picture of what other clients think about every product. In this example Hiver has a total satisfaction rating at 96% while for iperceptions N/A% of users say they had an enjoyable experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
