What is better iperceptions or Zendesk Chat? Finding the ideal Customer Support Software product is all about evaluating numerous solutions and identifying the top software for your specific needs. Our proprietary process provides you with a quick look at the general rating of iperceptions and Zendesk Chat. For overall quality and performance, iperceptions scored 7.3, while Zendesk Chat scored 8.5. On the other hand, for user satisfaction, iperceptions earned N/A%, while Zendesk Chat earned 100%.
Below you can also look at their functionalities, terms, plans, etc. to determine what application will be more appropriate for your situation. One key aspect to check is whether the app can toggle on/off restrictions on different types of users to limit the exposure of any confidential company data.
As of now, the leading solutions in our category are: .
iperceptions supports integrations with the following business systems and applications:
Google Analytics
Tealeaf
ClickTale
Adobe Analytics
Omniture Site Catalyst
Sitecore
Coremetrics
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chrysler, Comcast, COX, Hasbro, Hyundai
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
iperceptions is reimagining digital customer research by evolving digital analytics, enriching marketing technologies and personalizing experiences in real-time.
Both iperceptions and Zendesk Chat were tested by a team of reliable B2B experts who prepared a thorough examination of all key elements of each service. Their final score was prepared by means of unique SmartScore algorithm which calculates an individual partial score to every component such as: main functionalities, customer support, mobile device support, security, customer satisfaction as well as media presence. We know useful features are not the only thing crucial to a business so we make an effort to pay attention to all facets of a software prior to giving it a final score.
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