What is better iperceptions or Zendesk? The best Customer Support Software is a product that can address your company’s specific requirements. It’s easy to identify which option works best for your business if you review different products before you decide which one is the best.
As an example, iperceptions and Zendesk are scored at 7.3 and 9.7, respectively, for general quality and performance. Likewise, iperceptions and Zendesk have a user satisfaction rating of N/A% and 98%, respectively, which shows the general response they get from customers. Even better, reach put to an existing client of the software and solicit their feedback concerning the software in question.
Our team put a lot of effort to review all popular services that you can find out there, but among them these three deserved our special attention: .
iperceptions supports integrations with the following business systems and applications:
Google Analytics
Tealeaf
ClickTale
Adobe Analytics
Omniture Site Catalyst
Sitecore
Coremetrics
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chrysler, Comcast, COX, Hasbro, Hyundai
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
iperceptions is reimagining digital customer research by evolving digital analytics, enriching marketing technologies and personalizing experiences in real-time.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
If you test different Customer Support Software software you shouldn’t simply study their features list and available pricing plans. Pay attention to the fact that the solution should be meeting your needs and company so the more flexible their offer the better. Explore what platforms are supported by iperceptions and Zendesk and ensure you will get mobile support for whichever devices you use in your company. It may also be a good idea to find out which languages and countries are supported, because this could be a critical factor for many businesses.
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