What is better Hiver or Instant Housecall? We are here to simplify the whole process of contrasting Customer Support Software products for you. In particular, on this page you can check the overall performance of Hiver (8.8) and compare it with the overall performance of Instant Housecall (8.0). You can also match their overall user satisfaction rating: Hiver (96%) vs. Instant Housecall (100%).
Furthermore, study their functions in detail to see which product can better deal with your company’s requirements. Generally, any business app has to let you to quickly view the big picture, at the same time giving you immediate access to the details.
We realize that not all companies have enough time to try out a large number of various products, so we prepared a list of recommendations that you may find useful. Our top selections for the Help Desk Software category are: Zendesk, Salesforce Service Cloud, Freshdesk.
Hiver connects natively with the following widely used apps, among others:
Asana
JIRA
Slack
QuickBooks
Salesforce
Zapier
Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Instant Housecall offers several enterprise pricing plans designed for small IT businesses. Here are the details of the available pricing plans you can choose from:
Starter – $39/month or $29/month (annual billing)
1 Specialist Login ID
Subaccounts
Unlimited Installs & Software Copies
Unlimited Connections & Sessions
50 Unattended Remote Access Endpoints
1 Concurrent Session
Co-Branded
IT Pro Features
Small Business Features
Entrepreneur – $49/month or $39/month (annual billing)
1 Specialist Login ID
Subaccounts
Unlimited Installs & Software Copies
Unlimited Connections & Sessions
100 Unattended Remote Access Endpoints
10 Concurrent Sessions
Full Branding & Customization
IT Pro Features
Small Business Features
Automated PC Repair
Everything– $89/month or $69/month (annual billing)
All the data, facts and opinions that we presented in this analysis were collated from official company pages, marketing resources available online, real-life experience from real customers as well as our personal hands-on use of each solution by a professional reviewer. We do our best to thoroughly analyze every service, so we not only analyze it internally, but we also compare our observations with opinions of other users from the SaaS community.
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