What is better Help Scout or WSDesk? Comparing Help Scout and WSDesk, it is possible to see which Help Desk Software product is the better choice. This means that your enterprise will be able to choose most productive and efficient program. You can examine the details, such as available tools, prices, plans offered by each vendor, offer conditions, and many more
We also let you evaluate their all round scores to know which one seems to be more suitable. Help Scout has 8.9 points for overall quality and 98% rating for user satisfaction; while WSDesk has 8.0 points for overall quality and N/A% for user satisfaction. Similarly, you can also find out which vendor is more dependable by sending an email inquiry to both vendors and see which one replies without delays.
At the moment, the most popular solutions in our category are: .
Help Scout offers three SMB and enterprise pricing plans, including a free one intended for startups and small businesses. A 15-day free trial is available for all plans.
Basic – $12/user per month or $8/user per month (billed annually)
Up to 10 Users
Unlimited messages & storage
1 Mailbox
1 Docs knowledge base
Reports (30 days of history)
Saved Replies
Beacon
Following
@mentions
Outstanding 24×6 Support
No Help Scout branding
iOS & Android App
Two-factor authentication
Standard – $20/user per month or $15/user per month (billed annually)
Unlimited Users
Unlimited messages & storage
5 Mailboxes
1 Docs knowledge base
All Basic features, plus:
Workflows
Satisfaction Ratings
Office Hours
50+ integrations
API Access
Plus – $35/user per month or $27/user per month (billed annually)
WSDesk offers a free basic plan and two enterprise pricing licenses for users to choose from. Give the details a look, and select the best option for your business:
The products analyzed on this page are merely a small part of our entire Help Desk Software category and you should remember that there might be more desirable options out there. If you want to make sure you make the best possible choice for your team we definitely suggest that you analyze more services first. It may also be a good idea to consult our top 10 Help Desk Software list to see which software are at the moment the highest-rated ones and dominate the market.
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