What is better HappyFox Chat or ScreenConnect? The perfect Customer Support Software is a service that can address your company’s unique needs. It’s easy to identify which alternative works best for your industry if you examine different products before you decide which one is the best.
For instance, HappyFox Chat and ScreenConnect are scored at 8.1 and 9.0, respectively, for general quality and performance. Similarly, HappyFox Chat and ScreenConnect have a user satisfaction rating of 100% and 96%, respectively, which indicates the general response they get from customers. Moreover, get in touch with an existing customer of the software and ask for their comments concerning the software in question.
If you have to quickly locate the optimal Live Chat Software according to our experts we recommend you check out these services: Vision Helpdesk, Pipedrive, Zendesk.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
The services examined on this page are only a sliver of our entire Customer Support Software category and you should take into account that there could be better solutions available. If you want to guarantee you make the best possible choice for your business we definitely urge you to test more solutions first. It may also be a good idea to check out our top 10 Customer Support Software list to see which software are now the highest-ranking ones and dominate the market.
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