Groove
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
General
- Mailbox
- Reporting Data Retention
- Team Management
- API Access
- Satisfaction Rating Collection
- Workflow Automation
- Customer Profiling
- @Mention Capability
- Internal Note Taking
- Canned Replies
- Knowledge Base
- SSO/SAML
- HIPAA Compliance
- Live Chat
- White Labeling
Email Management
- Unified Inbox View
- Advanced Email Formatting
- File Support
- Automated BCC
- Bulk Action Options
- Collapsible Email Threads
- Custom Folder Creation
- Email Signature Creation
- Conversation Merging
- Inbox Migration
- Email Snoozing
- Spam Filtering
- Open Tracking
- Outgoing SMTP
- Phone Conversation
- Built-In Search Engine
- Email Tagging
- Unsend Function
Customer Insights
- Contact Detail Storage
- Customer History
Team Collaboration
- Agent Availability Tracking
- Assignment Management
- Inbox Segmentation
- Agent Permissions
- Email Notifications
- Collision Detection
- Assignment Status
Reporting
- Company Reporting
- Productivity Tracking
- Reporting Retention
- Conversation Reporting
- Happiness Reporting
- Timezone Configuration
- Custom Views
- Data Exporting
- Printable Reports
Pricing Info
Pricing Info
Groove offers different subscription packages that are bundled depending on the types of features you want as well as the number of mailboxes you need for your operations. For your convenience, the vendor offers a free 14-day trial to help you get a better feel of the features of the software before you commit to any of their subscription plans.
Starter – $15/month/user (billed annually); $19/month/user (billed monthly)
- 1 Mailbox
- 1 Basic Knowledge Base
- Supports 2 to 10 Users
- Reporting Feature
- Support Widget
- Accommodates a Maximum of 10 Canned Replies
- @Mention Capability
Plus – $29/month (billed annually); $34/month (billed monthly)
- Includes All Starter Features
- 5 Mailboxes
- Reporting Feature
- Rules and Workflow Automation
- Satisfaction Rating Collection
- Team Management
- API and 30+ Integrations
Pro – $39/month (billed annually); $49/month (billed monthly)
- Includes All Plus Features
- 25 Mailboxes
- Custom Field Options
- Integration with Salesforce, HubspotApps, and Jira
- IP Restrictions
- SSO/SAML
- HIPAA Compliance
Integrations
Integrations
Groove supports over 20 integrations for social media, eCommerce, payment processing, project management, email management, and many more via Zapier and open API:
- Slack
- Olark
- HipChat
- Snap Engage
- Zapier
- MailChimp
- Campaign Monitor
- Constant Contact
- Highrise
- Batchbook
- Zoho
- Capsule
- Nimble
- Github
- Stripe
- Shopify
- Trello
- Delighted
- JustCall
- PieSync
- Nicereply
- Chargebee
- Influx
- Ask Nicely
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unsplash, Wag!, and HubSpot
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A simple yet intuitive help desk software designed to help users deliver efficient yet personal customer service.
Company Email
alex@groovehq.com
Company's Address
Groove Comparisons
Popular Groove Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multilingual Support
- Emotional Intelligence
- Interaction Responses
- Learning and Adaptability
- Complex Query Handling
Pricing Info
AIChatbot offers different pricing plans for various business scales. Contact the vendor to get started.
Basic – $19/month
- Supports PDF, CSV, TXT, DOCX, etc.
- 1 chatbot
- 2,000 message credit/month
- AI email responder
- 8MB storage per bot
- 100 web pages
- Embed on unlimited websites
- Capture leads
- API Access
- Analytics
- WhatsApp integration coming soon
Standard – $49/month
- Everything in Basic Plan+
- 2 chatbots
- 5,000 message credit/month
- 16MB storage per bot
- 1000 web pages
- Team access
- Choose GPT-4
Premium – $99/month
- Everything in Standard Plan+
- 5 chatbots
- 10,000 message credit/month
- 2,500 web pages
- 32MB storage per bot
Elite – $399/month
- Everything in Premium Plans+
- 40,000 message credits/month included (Messages over the limit will use your OpenAI API Key)
- 10 chatbots
- API Access
- Remove AIChatbot
- branding
- 10,000 web pages
- 64MB storage per bot
Integrations
AIChatbot seamlessly integrates with various platforms, such as:
- WordPress
- Shopify
- Open AI
- Slack
- Facebook Messenger
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
AIChatbot is a customer service chatbot that uses AI to understand your business needs and resolve support inquiries.
Company Email
admin@aichatbot.com
Contact No.
Company's Address
Pelrio Analytica
Brescia, Lombardia
Italy
AIChatbot Comparisons
Popular AIChatbot Alternatives
When you select a product that you think will be an actual asset for your business you shouldn’t simply focus on what experts have to say about it. Very often personal experience with the solution may change, depending on specific preferences and needs. This is why in our reviews we also provide our User Satisfaction Rating for each app to give you a quick impression of how real users of Groove and AIChatbot estimate their contact with the service. Our algorithm is based on detailed analysis of product appearances on other sites, social media and blogs, so you are going to obtain a complete and credible landscape of what other clients think about every service. In this case Groove has a total satisfaction rating at 91% while for AIChatbot 96% of users claim they had an enjoyable experience with it.
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