What is better GLPI or Vivantio? Assessing products for the top Customer Support Software does not always have to be complicated. On our review platform, you can easily match GLPI and Vivantio and quickly analyze their varying features. We allow you to examine their features, supported devices, level of support, pricing rates, terms, and more.
You can even assess their overall score (8.4 for GLPI vs. 8.4 for Vivantio) and overall customer satisfaction level (100% for GLPI vs. 93% for Vivantio). Take your time and examine your top options and find out which one is right for your company. Likewise, you must check the software company’s business viability; can you count on them and will they still be around in the future?
In case you you would like to quickly decide on the more reliable IT Service Software according to our review team we suggest you examine one of these products: Freshservice, LiveAgent, Zendesk.
GLPI offers four enterprise pricing that scales with the size of the IT infrastructure to manage. GLPI is open source, so users can download it for free and use it without guarantee and support. Meanwhile, you can check these plans:
GLPI is an ITSM platform that aids companies in easily planning and managing IT changes, providing them with better control over their IT expenses and budget.
Company Email
Contact No.
Company's Address
Teclib'
231, Rue Saint-Honoré, Paris, Île-de-France 75001,
France
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
You should keep in mind that even though both GLPI and Vivantio may have an excellent array of features every product might be aimed at a different company size. If you are comparing features you may want to give some attention to a company size they are catering to. Certain elements could scale up effectively for large enterprises but if you own a small or medium company it’s usually more sensible to stay away from paying for customized functionalities that you might never have a chance to use.
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