What is better Gigya or Groove? Finding the most effective Customer Support Software product is all about evaluating numerous solutions and identifying the top program for your specific needs. Our proprietary process gives you a quick look at the general rating of Gigya and Groove. For overall quality and performance, Gigya scored 7.5, while Groove scored 9.5. On the other hand, for user satisfaction, Gigya earned 97%, while Groove earned 91%.
Below you can also verify their features, terms, plans, etc. to determine what software will be more appropriate for your company. One critical feature to assess is if the software can enable and disable restrictions on various types of users to limit the exposure of any sensitive business data.
If you have to quickly find the more reliable according to our experts we recommend you examine one of these solutions: .
To implement Gigya’s entire platform including identity storage the cost will be around $45,000-$50,000 per year. Talk to the vendor and inform them which pieces of the platform are important for you and work out pricing from there.
Groove offers different subscription packages that are bundled depending on the types of features you want as well as the number of mailboxes you need for your operations. For your convenience, the vendor offers a free 14-day trial to help you get a better feel of the features of the software before you commit to any of their subscription plans.
Groove supports over 20 integrations for social media, eCommerce, payment processing, project management, email management, and many more via Zapier and open API:
Slack
Olark
HipChat
Snap Engage
Twitter
Facebook
Zapier
MailChimp
Campaign Monitor
Constant Contact
Highrise
Batchbook
Zoho
Capsule
Nimble
Github
Stripe
Shopify
Trello
Delighted
JustCall
PieSync
Nicereply
Chargebee
Influx
Ask Nicely
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unsplash, Wag!, and HubSpot
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple yet intuitive help desk software designed to help users deliver efficient yet personal customer service.
If you continue having second thoughts about which solution will be best for your business it may be a sound idea to take a look at each service’s social metrics. Such metrics are usually a way to see how popular each service is and how large is its online presence. For example, in case of Facebook Gigya has 71717 likes on their official profile while Groove profile is liked by 0 people.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
