What is better Get Satisfaction or Salesforce CRM? Today’s enterprises require the top CRM Software product to continue to be competitive. On this page we help you with choosing the best solution, by allowing you to examine Get Satisfaction and Salesforce CRM down to the very details of their individual features.
It is also possible to make use of our total scoring values, which rate the software general quality and performance. Get Satisfaction got a 7.4 score, while Salesforce CRM has a score of 9.7. Likewise, you can compare their general user satisfaction rating: 96% (Get Satisfaction) against N/A% (Salesforce CRM). Don’t forget to opt for the application that best matches your most urgent needs, not the software with a lot of features.
Currently, the most significant solutions in our Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
Every time you choose a product that you believe will work best for your team you shouldn’t simply pay attention to what professionals have to say about it. Quite frequently personal experience with the app may be different, depending on your own preferences and needs. This is why in our reviews we also offer our User Satisfaction Rating for every software to give you a reliable overview of how actual users of Get Satisfaction and Salesforce CRM estimate their contact with the app. Our system is built around advanced analysis of product mentions on other websites, social media and blogs, so you will receive a complete and credible landscape of what other customers think about each software. In this case Get Satisfaction got a total satisfaction rating at 96% while for Salesforce CRM N/A% of users claim they had a positive experience with it.
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