What is better Get Satisfaction or NinjaOne (Formerly NinjaRMM)? Buying the ideal Customer Support Software for your firm is crucial to improving your company’s efficiency. In our platform, you can easily compare numerous solutions to see which one is the appropriate software for your needs. Here you can match Get Satisfaction vs. NinjaOne (Formerly NinjaRMM) and look at their overall scores (7.4 vs. 8.6, respectively) and user satisfaction rating (96% vs. 93%, respectively).
You can also analyze the specifics of rates, terms, plans, services, tools, and more, and find out which software offers more benefits for your business. In practice, select the software that allows you to change the features and price terms to match your business growth or lack of it.
In case you you need to quickly identify the more reliable Customer Support Software according to our review team we advise you take a look at these solutions: Zendesk, Freshdesk Omni, Freshdesk.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
The products analyzed on this page are only a sliver of our full Customer Support Software category and you should take into account that there may be better alternatives available. If you would like to ensure you make the best possible choice for your company we strongly encourage you to try out more software first. You can also consider to check out our top 10 Customer Support Software list to see which solutions are now the highest-rated ones and dominate the market.
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