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Compare Get Satisfaction vs InfoFlo

What is better Get Satisfaction or InfoFlo? We are here to improve the cumbersome process of contrasting CRM Software products for you. For example, on this page you can look at the overall performance of Get Satisfaction (7.4) and contrast it with the overall performance of InfoFlo (9.1). You can also match their overall user satisfaction rating: Get Satisfaction (96%) vs. InfoFlo (100%).

Similarly, you can read their services carefully to find out which product can better tackle your company’s needs. In general, any B2B software should allow you to quickly view the big picture, at the same time giving you immediate access to the details.

People who want to save some time or want a Customer Support Software suggestion from our experts may want to try out these top choices for this year: Freshdesk, Salesforce Essentials, Salesforce Service Cloud.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.4

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Self-service support
  • Peer-to-peer support
  • Updatable FAQs Repository
  • Category Creation
  • Rapid Information Dissemination
  • Real-Time Analytics
  • Support via Social Media
  • Support Via Multiple Channels and Devices
  • Customer Intelligence Sharing
  • High-Value Leads Capture
  • Strategic Content Placement
  • Prospect Search via multiple devices
  • Content marketing and sharing
  • Lead Tracker
  • Online Community Creation
  • Brand Building Tools
  • Customer Tracker
  • Customer Feedback Capture
  • Conversation Analysis

Pricing Info

Pricing is available by quote only. Contact Get Satisfaction directly for demo request and pricing details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Procter and Gamble, inMusic, Sweepstakes.com, IMDb, MindJet, Gradle

Integrations

GetSatisfaction supports integrations with the following business systems and applications:

  • Salesforce
  • Marketo
  • SugarCRM
  • Facebook
  • Hootsuite
  • Google Analytics
  • Badgeville
  • GoodData
  • Zendesk
  • Desk.com
  • Citrix online
  • Constant Contact
  • MailChimp
  • ExactTarget
  • Yammer
  • JIRA
  • Velaro

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Everything you need to create a powerful and engaging community your customers will love.

Company Email

Contact No.

Company's Address

1550 Bryant St.
Suite 350
San Francisco, CA 94103

NOAWARDS
YET

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Synchronization (emails, notes, tasks, leads)
  • Integrations
  • Leads & opportunities tracking
  • Email marketing & management
  • Customized dashboard
  • Customized document templates
  • Contact management
  • Notes management
  • Email & calendar editors
  • Social & online media management
  • Secured information storage
  • Collaboration tools
  • Central data backup recovery
  • Appointments and meetings tracking
  • Document management
  • Project management
  • Advanced search
  • Document scanning
  • Calendar sharing
  • Reporting & analytics tools
  • Market automation
  • Sales automation
  • Campaign dashboard
  • Campaign management
  • Newsletter management
  • Product catalog
  • Contact scheduler
  • Customer database
  • Quote management
  • Territory management
  • Remote access
  • Call center management
  • Integrated customer service
  • Knowledge base

Pricing Info

InfoFlo has three different product plans. InfloFlo Basic has a one-time cost per user so there are no monthly fees involved. You can purchase additional upgrades for each plan. There is a free trial available that allows you to test all the key functionalities as well. You can easily sign up for InfoFlo free trial here.

InfoFlo Basic

$99.00/user

  • Contact management
  • Relationship management
  • Import Contacts
  • Import Email
  • Email Management
  • Email Editor
  • Document archiving
  • Audio recording
  • Calendar management
  • Calendar editor
  • Notes Management
  • Microsoft and Google map integration
  • Skype integration
  • SIP softphone
  • Virtual office
  • Text to speech
  • SQL support
  • Data Recovery

InfoFlo PBX

All InfoFlo Basic features plus:

$19.99/month

  • Shipping Weight: 1.1025lbs

InfoFlo Cloud Hosting

All InfoFlo Basic features plus:

$79.99/month

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

SolarVision, Gilman, Pope, Scribner & Robles, Cognyst International

Integrations

Add-ons:

  • Project Management
  • Document Management
  • Outlook Sync
  • Document Templates
  • Advanced Search
  • Reporting
  • Advanced Tasks
  • Shared Calendar
  • PBX Integration
  • Email Marketing
  • Document Scanner
  • Card Scanner
  • Office Server Sync
  • InfoFlo Offline
  • Email Analytics
  • Google Sync
  • QuickBooks Sync
  • Advanced Permissions
  • Document Auto Naming
  • Call Recording
  • Scheduled Backup
  • Invoicing

In addition, InfoFlo integrates with the following systems and applications:

  • Outlook or CSV in Outlook format
  • Twitter
  • Facebook
  • Skype
  • LinkedIn

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

InfoFlo is a software tool that lets you fully integrate and manage contacts and improve business relationships by efficiently tracking leads and creating a sales process.

Company Email

sales@carmelvision.com

Contact No.

Company's Address

241 Sheppard Avenue West Toronto,
ON Canada M2N 1N2

If you are still having second thoughts about which app will work best for your company it may be a sensible idea to check out each service’s social metrics. These metrics are frequently a sign of how popular each solution is and how extensive is its online presence. For example Get Satisfaction Twitter profile has currently 11213 followers. At the same time InfoFlo Twitter is followed by 1404 people.

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