What is better Get Satisfaction or Salesforce Service Cloud? Specific organizations need different types of CRM Software. To find out which one meets your requirements, think of reviewing various alternatives feature by feature an taking into consideration their terms and costs. Similarly, you may get a quick idea of their general effectiveness and customer feedback by checking our smart scoring system.
The results are: Get Satisfaction (7.4) vs. Salesforce Service Cloud (9.6) for total quality and functionality; Get Satisfaction (96%) vs. Salesforce Service Cloud (97%) for user satisfaction rating. Examine their high and low points and find out which software is a more sensible choice for your company. An effective, simple tactic is to list the advantages and disadvantages of both services next to each other and check which software has more benefits.
We know that not all people have enough time to examine a large number of different products, so we prepared a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Both Get Satisfaction and Salesforce Service Cloud were reviewed by a group of independent B2B experts who conducted a thorough examination of all core aspects of each product. Their ultimate rating was prepared using our unique SmartScore algorithm that gives an individual partial score to each factor including: main features, client support, mobile device support, security, client satisfaction and media presence. We realize useful features are not the only factor essential to a business so we do our best to pay attention to all sides of a service before calculating its final score.
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