What is better Gainsight or HubSpot Smart CRM? Finding the most effective CRM Software product is all about assessing various solutions and determining the top program for your specific needs. Our unique process provides you with a fast look at the general rating of Gainsight and HubSpot Smart CRM. For total quality and performance, Gainsight scored 7.8, while HubSpot Smart CRM scored 9.8. On the other hand, for user satisfaction, Gainsight earned N/A%, while HubSpot Smart CRM earned 99%.
Below you can also verify their functionalities, terms, plans, etc. to see which software will be more appropriate for your situation. One key feature to evaluate is if the application allows you to toggle on/off restrictions on various types of users to protect any critical business data.
Those of you who are pressed for time or want a Customer Service Software recommendation from our experts may want to take a look at these top choices for the current year: Freshdesk Omni, Salesforce Service Cloud, Freshdesk.
Gainsight combines data from various sources of customer intelligence and analyzes this data to prioritize and automate smart customer success actions.
HubSpot supports integrations with hundreds of apps listed in their App Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TUI Travel, ABBYY, Shoretel
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HubSpot CRM is the winner of our 2019 Best CRM Award. It has a free CRM platform that offers a powerful set of tools to engage customers and manage CRM-related operations. HubSpot takes care of all customer engagement channels from website traffic to landline calls. It is easy to use and it can integrate with other business systems as well.
Both Gainsight and HubSpot Smart CRM were reviewed by a panel of independent B2B experts who prepared a thorough examination of all core aspects of every service. Their ultimate score was prepared by means of unique SmartScore algorithm which provides an individual partial score to every factor like: main functionalities, client support, mobile device support, security, customer satisfaction and reviews in other media. We are aware that useful features are not the only thing important to a company so we make an effort to pay attention to all sides of a service prior to calculating its final rating.
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