What is better Freshstatus or HaloITSM? There is a wide range of Customer Support Software products out there right now. The best way to find out which service fits your needs best is to compare them side by side. For instance, here you can assess Freshstatus and HaloITSM for their overall score (8.8 vs. 8.0, respectively) or their user satisfaction rating (95% vs. 95%, respectively).
It’s also possible to review their functions and pricing stipulations as well as other valuable facts below. When matching products make sure to compare their corresponding functions and mark their disparities to have a clearer picture of both deals. Similarly, keep in mind to evaluate non-core factors like security, backup, usability, and helpdesk support.
In case you you would like to quickly locate the optimal IT Service Software according to our experts we suggest you examine one of these products: Freshservice, LiveAgent, Zendesk.
Freshstatus offers native integrations for these services:
Email
Twitter
Freshping
Statuspage.io
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NHS, Honda, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A platform for creating status pages for public and private use and for efficiently communicating system incidents and status updates to customers and stakeholders. Businesses can build public status pages for customers or private status pages for internal use.
HaloITSM provides various pricing options for companies and teams to choose from. It also offers an enterprise pricing plan designed for organizations that need a higher level of ITSM expertise to achieve their goals. Here are the details:
The IT System 10 Agents – £65/user/month; 25 Agents – £59/user/month; 50 Agents – £55/user/month; 100 Agents – £49/user/month; 200 Agents – £45/user/month; 500 Agents – £35/user/month.
When you pick a service that you think will work best for your company you shouldn’t only pay attention to what experts have to say about it. In many cases individual experience with the app will vary, depending on specific preferences and work processes. That’s why in our reviews we also offer our User Satisfaction Rating for every app to give you a reliable impression of how real users of Freshstatus and HaloITSM rate their contact with the solution. Our algorithm is built around complex analysis of product mentions on other sites, social media as well as blogs, so you are going to receive a full and reliable landscape of what other clients think about every service. In this case Freshstatus has a total satisfaction rating at 95% while for HaloITSM 95% of users express they had an enjoyable experience with it.
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