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Compare Freshdesk vs Atlassian Confluence

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better Freshdesk or Atlassian Confluence? Buying the perfect Customer Support Software product is all about comparing various solutions and figuring out the top program for your specific needs. Our unique system gives you an instant look at the general rating of Freshdesk and Atlassian Confluence. For all round quality and performance, Freshdesk scored 9.8, while Atlassian Confluence scored 9.1. On the other hand, for user satisfaction, Freshdesk earned 100%, while Atlassian Confluence earned 98%.

Below it's also possible to verify their characteristics, terms, plans, etc. to determine what program will be more appropriate for your situation. One critical element to assess is if the application lets you to toggle on/off limitations on different types of users to protect any critical company data.

Those of you who don't have much time or need a Customer Support Software advice from our experts may want to investigate these top choices for the current year: Freshdesk, Freshdesk Omni, Zendesk.

In the event you are still having doubts about which product will be best for your business it might be a sound idea to investigate each service’s social metrics. Such metrics are usually a way to see how popular a given software is and how wide is its online presence. For instance Freshdesk Twitter profile has currently 17901 followers. At the same time Atlassian Confluence Twitter is followed by 21704 users.

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