What is better Freshchat or uContact? If you’re experiencing a hard time selecting the best Customer Support Software product for your circumstances, it’s a good idea to do a comparison of the available software and discover which solution offers more benefits. For instance, here you can assess Freshchat (overall score: 9.2; user rating: 96%) vs. uContact (overall score: 8.0; user rating: 100%) for their overall performance.
You can even see which one provides more features that you need or which has more suitable pricing plans for your current situation. Using a clear table to match their features will significantly improve the possibility of obtaining the right product for your company. Pay attention to other areas of the software such as intuitiveness, flexibility, scalability, and pricing terms.
At the moment, the leading products in our Live Chat Software category are: Pipedrive, Vision Helpdesk, Zendesk.
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
Freshdesk
WordPress
Facebook Messenger
Salesforce
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
uContact offers an API Rest to integrate with any third party solution.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chamba Te Presta, Telemedic, Grupo Eminent
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
uContact is an attractive, comprehensive, true “All in One” Contact Center platform that enables businesses to deliver the best service and experience to their customers.
When you choose a product that you think will work best for your company you shouldn’t simply focus on what reviewers have to say about it. In many cases individual experience with the solution may be different, depending on specific preferences and work processes. This is why in our reviews we also give our User Satisfaction Rating for each product to give you a quick overview of how real users of Freshchat and uContact rate their experience with the solution. Our algorithm is based on detailed analysis of product appearances on other websites, social networks as well as blogs, so you are going to obtain a complete and credible landscape of what other customers think about every software. In this case Freshchat has a total satisfaction rating at 96% while for uContact 100% of people express they had an enjoyable experience with it.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
