What is better Freshchat or SurveyExpression? With different functionalities, pricing, terms, and more to evaluate, choosing the right Customer Support Software for your firm is tricky. However making use of our system, it is simple to match the functions of Freshchat and SurveyExpression including their general rating, respectively as: 9.2 and 7.4 for overall score and 96% and N/A% for user satisfaction.
You can also compare them feature by feature and find out which program is a more effective fit for your business. Keep in mind to get a demo first before getting a plan to get a firsthand experience how the program works in real scenarios.
If you would like to quickly decide on the best Live Chat Software according to our experts we recommend you check out these services: Zendesk, Pipedrive, Vision Helpdesk.
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
Freshdesk
WordPress
Facebook Messenger
Salesforce
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
No Customer Support Software will manate to cater to all the needs of a company. Though core features of Freshchat and SurveyExpression are important you should also carefully examine the integrations provided by every service. Very often you will already be working with various kinds of SaaS software in your company and it’s definitely wiser to opt for solutions that integrate well with each other. If you do that you will be able to guarantee a reliable transfer of data between your teams and software used, which can really reduce time spent on migrating between one software and the next.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
