Five9
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- ACD (automatic call distributor)
- Agent Scripting
- Campaign and list management
- Chat
- Cloud APIs
- CRM integrations
- CTI and screen pop
- Email customer care
- IVR (interactive voice response)
- Local or Toll-Free Number Options
- Mobile customer care
- Multichannel
- More than 100 standard reports
- Power dialer
- Predictive dialer
- Preview dialer
- Progressive dialer
- Quality Monitoring
- Queue callback
- Real-time reporting and dashboards
- Skills-based routing
- Social customer care
- Speech recognition
- TCPA Compliance
- Text-to-speech
- UC Integrations
- Web callback
- Workforce Management
Pricing Info
Pricing Info
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Integrations
Integrations
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
- Five9 Cloud Contact Center CTI for Salesforce
- Five9 On-Demand Call Center Software for NetSuite
- Microsoft Dynamics CRM Online
- Oracle Service Cloud
- SugarCRM
- Zendesk
- Zoho CRM
- Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
Company Email
info@five9.com
Contact No.
Company's Address
4000 Executive Parkway, Suite 400
San Ramon, CA 94583
USA
Five9 Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Web Screen
- Script Display
- Auto-Dial Campaign
- Easy Transfer of Calls
- Multiple Campaigns
- Custom Web Page
- Start Campaign with IVR
- Broadcast with Pre-Recorded Message
- Music On-Hold
- Drop Call To Voicemail
- Local Caller ID
- ACD Queues
- Inbound and Outbound Calls
- Control Over Recording
- Control Over Dialing
- Schedule To Callback
- Call Duration
- Call Disposition
- Unlimited Alternative Numbers
- Login From Anywhere
- Customizable information of calls
- AMD Calls
- DNC Activations
- Third Party Conferencing
- Queue Prioritization
- Time ZOne restritioon
- Multiple Lead List
- Real Time Reports
- Agent Restriction
- Agent Conversation
- Pause Code
- Select Call from Queue
- Time-Clock Application
- Web-Based Administration
- Change Agent Queue
- Agent Status Bar
- Agent Web Screen
- Internal Chat
- Admin Web in multiple languages
- Internet Chat
- Agent Web in Multilingual Languages
Pricing Info
Avatar Dialler’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, or submit a demo request to examine the features.
Integrations
Avatar Dialler integrates with the following business systems and applications:
- 3cx
- Eyebeam
- Zoiper
- X-lite
- Zendesk
- Salesforce
- Teamsupport
- Insightly
- Pipedrive
- Vtiger
- Zoho
- LessAnnoyingCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smartchoice, LinkPro Business Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
AvatarDialler is a call centre automated dialler technology that’s faster and smarter than any other dialer.
Company Email
Contact No.
Company's Address
83 Ducie St
M1 2JQ Manchester
United Kingdom
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If you are still having doubts about which solution will work best for your business it might be a sensible idea to investigate each service’s social metrics. These metrics are frequently a way to see how popular each software is and how extensive is its online presence. For example Five9 Twitter account has currently 2212 followers. At the same time Avatar Dialler Twitter is followed by 184 users.
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