What is better EvantoDesk or Vivantio? If you’re having a difficult time selecting the best Help Desk Software product for your needs, we suggest that you do a comparison of the available software and determine which one offers more advantages. For instance, here you can review EvantoDesk (overall score: 8.0; user rating: 100%) vs. Vivantio (overall score: 8.4; user rating: 93%) for their overall performance.
You can even see which one provides more tools that you need or which has more suitable pricing plans for your current situation. Using a clear table to match their features will significantly increase the possibility of getting the right product for your company. Take a closer look at other aspects of the software like ease-of-use, flexibility, scalability, and pricing options.
Those of you who are pressed for time or want a Help Desk Software suggestion from our team may want to examine these top choices for this year: Freshdesk, Zendesk, Salesforce Service Cloud.
EvantoDesk integrates with the following business systems and applications:
MailChimp
Twitter
Facebook
ClinicAppointments.com
Zapier
QuickBooks
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABuzz Technologies, Clinic Appointments, Green Flare
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple, user-friendly customer service software designed specifically for small and medium-sized businesses. It comes with all the features a small or medium-sized enterprise needs to effortlessly deliver high-quality support services to their customers.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Every time you test different Help Desk Software software you shouldn’t just look at their features list and offered pricing packages. Pay attention to the fact that the product must be meeting your requirements and company so the more flexible their offer the better. Check what systems are supported by EvantoDesk and Vivantio and make sure you will get mobile support for whichever devices you work on in your company. It may also be a good idea to find out which languages and countries are supported, as this could be a key element for many firms.
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