TOPdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unlimited Agents
- Unlimited Mailboxes, Tickets, and Storage
- Agent and Group Assignment
- Canned Responses
- Email Integration
- Knowledge Base (Help Docs)
- Reports (Unlimited History)
- iPhone & Android Apps
- Customer Ticket Portal
- Unlimited SLA Policies
- Notifications
- Folders
- Agent Tasks
- Ticket Tasks
- Rebranding
- 24/7 Email Support
- EvantoChat
- Collision Detector
- Powerful Workflows
- Import Tweets
- Import Facebook Posts and Messages
- Satisfaction surveys
- Custom Domain Hosting
- Unlimited Integrations
- In-Depth Data Analysis Reports
- Forums
Pricing Info
Pricing Info
EvantoDesk – $16.67/agent/month or 15/agent/month (Annual Billing)
- Unlimited Agents
- Unlimited Mailboxes, Tickets, and Storage
- Agent and Group Assignment
- Canned Responses
- Email Integration
- Knowledge Base (Help Docs)
- Reports (Unlimited History)
- iPhone & Android Apps
- Customer Ticket Portal
- Unlimited SLA Policies
- Notifications
- Folders
- Agent Tasks
- Ticket Tasks
- Rebranding
- 24/7 Email Support
- EvantoChat
- Collision Detector
- Powerful Workflows
- Import Tweets
- Import Facebook Posts and Messages
- Satisfaction surveys
- Custom Domain Hosting
- Unlimited Integrations
- In-Depth Data Analysis Reports
- Forums
Contact EvantoDesk for more enterprise pricing information and other product details.
Integrations
Integrations
EvantoDesk integrates with the following business systems and applications:
- MailChimp
- ClinicAppointments.com
- Zapier
- QuickBooks
- Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABuzz Technologies, Clinic Appointments, Green Flare
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A simple, user-friendly customer service software designed specifically for small and medium-sized businesses. It comes with all the features a small or medium-sized enterprise needs to effortlessly deliver high-quality support services to their customers.
Company Email
Contact No.
Company's Address
EvantoDesk
Eastwood Manor Stud, Eastwood, East Harptree BS40 6AH
United Kingdom
EvantoDesk Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Incident Management
- Asset Management
- Change Management
- Knowledge Management
- Problem Management
- Operations Management
- Project Management
- Data Overview & Reports
- Sandbox Environment
- Service Level and Contract Oversight
- Yearly Health Assessment
- Service Uptime Assurance
- Feedback Module
- User Self-Help
- Live chat
- Webshop
Pricing Info
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
Essential – By quote
- User Self-Help
- Data Overview & Reports
- Knowledge Management
- Incident Management
- Asset Management
- Sandbox Environment
Engaged – By quote
- Everything in the Essential Plan +
- Problem Management
- Operations Management
- Change Management
- Service Level and Contract Oversight
- Feedback Module
Excellent – By quote
- Everything in the Engaged Plan +
- Yearly Health Assessment
- Service Uptime Assurance
- Project Management
- Five-Day Support
- Live Chat
- Webshop
Integrations
TOPdesk integrates with various business systems and applications, including:
- Microsoft Intune
- Microsoft Azure
- Clicksign
- Versio.io
- SMS notifications
- Power BI
- Oracle
- ZigiOps: Jira, Azure, Dynatrace, OpsBridge
- Ebbot AI Chatbot
- Intrafind
- NIVO Identity Management
- ROGER365.io
- Microsoft Teams
- ServiceNow
- Zendesk
- Jira
- Trello
- TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
Company Email
support@topdesk.com
Contact No.
Company's Address
TOPdesk USA, Inc.
3501 Quadrangle Blvd., Suite 200, Orlando, FL 32817
USA
TOPdesk Comparisons
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The services analyzed on this page are only a sliver of our complete Help Desk Software category and you should keep in mind that there might be better options out there. If you want to make sure you make the optimal decision for your company we definitely encourage you to analyze more software first. You can also consider to check out our top 10 Help Desk Software list to see which software are at the moment the highest-rated ones and dominate the market.
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