What is better dynoCRM or CA Service Desk Manager? Getting the most effective Help Desk Software product is all about cross-checking numerous solutions and figuring out the top application for your specific needs. Our unique system gives you a brief look at the general rating of dynoCRM and CA Service Desk Manager. For all round quality and performance, dynoCRM scored 8.0, while CA Service Desk Manager scored 8.5. On the other hand, for user satisfaction, dynoCRM earned 97%, while CA Service Desk Manager earned 99%.
Below you can also look at their functionalities, terms, plans, etc. to see which program will be more appropriate for your situation. One key feature to assess is if the software lets you to enable/disable limitations on various types of users to limit the exposure of any sensitive company data.
As of now, the best services in our ERP Software category are: Wrike, NetSuite ERP, Sage Intacct.
CA Service Manager offers integration with the following business systems and applications:
Enterprise Random Password Manager
Kelverion
Nlyte
FlowDot
Bomgar
Northcraft Analytics
enPortal
SCOM
Xtraction
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Acciona, Alaska Airlines, BDP International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CA Service Desk Manager is a software tool that offers a complete set of support and service functionalities including service requests, change, and configuration management.
Almost as crucial as useful features and user support level are pricing plans offered by dynoCRM and CA Service Desk Manager. While price should not be a deciding element it’s surely an important thing to think about. You should look for a flexible pricing package that can be adjusted to your business size and painlessly scaled up when your team grows. You should be certain you don’t select packages that have complex features that you won’t find a use for and always try to get in touch with the vendor directly as enterprises can frequently benefit from more affordable prices. You should also give a chance to a free trial or demo of each software to spend at least some time working with it. It’s a valuable experience that doesn’t need you to spend any money and offers a reliable overview of what it’s like to work with dynoCRM and CA Service Desk Manager.
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