What is better DoneNote or ScreenConnect? There are numerous Collaboration Software products in the market right now. The simplest way to find out which one fits your needs best is to examine them side by side. For example, here you can compare DoneNote and ScreenConnect for their overall score (8.0 vs. 9.0, respectively) or their user satisfaction rating (98% vs. 96%, respectively).
You can even check their features and pricing conditions and other useful data below. When matching products make sure to compare their similar capabilities and mark their differences to get a clearer picture of both deals. What is more bear in mind to assess non-core features like security, backup, usability, and helpdesk support.
We know that not all businesses have the time to test a large number of various products, so we created a list of recommendations that you may find useful. Our top choices for the Collaboration Tools category are: Smartsheet, Wrike, monday.com.
DoneNote offers different pricing plans based on the user’s needs. It provides a 30-day FREE trial for all plans and offers customization if you book a free demo.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
In the event you continue having second thoughts about which service will be best in your case it might be a sensible idea to check out each service’s social metrics. Such metrics are quite often an indicator of how popular a given software is and how big is its online presence. For example DoneNote Twitter account has currently 28 followers. At the same time ScreenConnect Twitter is followed by 15200 people.
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