What is better Deskun or UVdesk Helpdesk? When selecting the proper Help Desk Software for your company it is suggested that you assess the features, rates, as well as other crucial data about the product and vendor. Here, you can check the similarities and discrepancies between Deskun (overall score at 8.0 and user satisfaction at 100%) and UVdesk Helpdesk (overall score at 8.2 and user satisfaction at 100%).
It's also possible to check out their specific modules, for example tools, plans, pricing, terms and conditions, etc. What is more, read the terms thoroughly for information on hidden fees, including, setup cost, separate helpdesk support, upgrade fees, cloud storage fees, and others.
We are aware that not all people have the time to try out dozens of various solutions, so we came up with a list of suggestions that you may find useful. Our top selections for the Help Desk Software category are: Salesforce Service Cloud, Freshdesk, Zendesk.
Deskun offers a flexible enterprise pricing scheme based on the number of your agents and your preferred channels. Contact the sales team for more details.
Deskun integrates with the following business systems and applications:
Gmail
Facebook
Facebook Messenger
Twitter
Viber
Skype
VK
Telegram
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Deskun allows users to process messages from clients in Gmail interface. One can use message templates for a quick reply, assign requests to responsible agents, and collaborate with employees.
UVdesk Helpdesk offers three enterprise pricing plans for users to choose from, including a free package for teams up to 4 agents. Give the details a look, and select the best option for your company:
UVdesk Helpdesk integrates with the following business systems and applications:
Zendesk
osTicket
Helpscout
Freshdesk
Amazon
eBay
Etsy
Magento
Bigcommerce
Shopify
Facebook
Disqus
Twitter
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jamgora, Colorway Design Group, FIXXI.NET
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based eCommerce helpdesk system to manage multichannel customer support. The Merchant can manage multi-channel customer support under single ticket system.
No Help Desk Software will be able to cater to all the needs of a business. While key functionalities of Deskun and UVdesk Helpdesk are important you should also carefully study the integrations provided by each solution. In many cases your team will already be using other types of SaaS software in your company and it’s always more beneficial to opt for software that integrate well with one another. If you do that you will be able to be certain of a smooth exchange of information between your teams and apps, which can significantly reduce time devoted to migrating between one service and the other.
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