What is better Deskun or UVdesk Helpdesk? Getting the best Help Desk Software product is all about comparing various solutions and identifying the top program for your specific needs. Our unique algorythm will give you a quick look at the general rating of Deskun and UVdesk Helpdesk. For general quality and performance, Deskun scored 8.0, while UVdesk Helpdesk scored 8.2. On the other hand, for user satisfaction, Deskun earned 100%, while UVdesk Helpdesk earned 100%.
Below you can also look at their features, terms, plans, etc. to determine what application will be more suitable for your needs. One critical aspect to assess is if the application allows you to enable/disable limitations on various types of users to limit the exposure of any confidential company data.
In the event you need to quickly find the optimal Help Desk Software according to our review team we suggest you examine one of these solutions: Freshdesk, Zendesk, Salesforce Service Cloud.
Deskun offers a flexible enterprise pricing scheme based on the number of your agents and your preferred channels. Contact the sales team for more details.
Deskun integrates with the following business systems and applications:
Gmail
Facebook
Facebook Messenger
Twitter
Viber
Skype
VK
Telegram
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Deskun allows users to process messages from clients in Gmail interface. One can use message templates for a quick reply, assign requests to responsible agents, and collaborate with employees.
UVdesk Helpdesk offers three enterprise pricing plans for users to choose from, including a free package for teams up to 4 agents. Give the details a look, and select the best option for your company:
UVdesk Helpdesk integrates with the following business systems and applications:
Zendesk
osTicket
Helpscout
Freshdesk
Amazon
eBay
Etsy
Magento
Bigcommerce
Shopify
Facebook
Disqus
Twitter
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jamgora, Colorway Design Group, FIXXI.NET
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based eCommerce helpdesk system to manage multichannel customer support. The Merchant can manage multi-channel customer support under single ticket system.
Almost as crucial as features and customer support quality are pricing packages offered by Deskun and UVdesk Helpdesk. While price should not be the only aspect it’s surely a significant thing to think about. You should try to find a flexible pricing package that can be adjusted to your business size and effortlessly scaled up every time your company expands. Be sure that you don’t choose plans that include extra features that you won’t find useful and always try to get in touch with the vendor directly because enterprises can usually benefit from more affordable prices. You should also check out a free trial or demo of each app to spend at least some time working with it. It’s a useful experience that doesn’t ask you to invest any money and provides you with a solid overview of what it’s like to work with Deskun and UVdesk Helpdesk.
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