Compare Deskun vs. osTicketFinding the most effective Help Desk Software product is all about evaluating different solutions and figuring out the top software for your specific needs. Our unique process provides you with a brief look at the general rating of Deskun and osTicket. For general quality and performance, Deskun scored 8.0, while osTicket scored 7.1. On the other hand, for user satisfaction, Deskun earned 100%, while osTicket earned 94%. Below it's also possible to look at their functionalities, terms, plans, etc. to see which program will be more suitable for your situation. One critical feature to evaluate is if the software lets you to enable and disable limitations on various types of users to secure any sensitive business data. Right now, the most significant solutions in our Help Desk Software category are: Zendesk, Freshdesk, Samanage.
|Monthly payment||Freemium | Monthly payment | Annual Subscription|
Deskun allows users to process messages from clients in Gmail interface. One can use message templates for a quick reply, assign requests to responsible agents, and collaborate with employees.
osTicket is an open source customer support ticket management software. It enables you to collect all incoming enquirers from phone calls, email, and web forms into one platform.
| Goncharnaya 10|
|420 Desoto Street, Alexandria, Louisiana 71301, United States|
Deskun offers a flexible enterprise pricing scheme based on the number of your agents and your preferred channels. Contact the sales team for more details.
osTicket offers four editions:
Basic: $9 per agent per month
Standard: $12 per agent per month
Premium: $16 per agent per month
|+7-(499)-403-30-35||+1 (318) 290-3674|
|Small Business | Medium Business | Freelancers||Small Business | Medium Business | Freelancers|
Deskun integrates with the following business systems and applications:
No information available
|Learn more about Deskun pricing||Learn more about osTicket pricing|
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Almost as important as features and user support level are pricing packages made available by Deskun and osTicket. Although price should not be the only aspect it’s surely an important thing to think about. You should count on a flexible pricing plan that can be matched with your team size and effortlessly scaled up every time your business expands. Make sure you don’t opt for plans that include advanced tools that you won’t use and always try to contact with the vendor directly because big companies can often count on more affordable prices. You should also give a chance to a free trial or demo of each solution to spend at least some time using it. It’s a helpful experience that doesn’t require you to pay any money and provides you with a solid overview of what it’s like to work with Deskun and osTicket.