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Compare Desk.com vs Zendesk

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better Desk.com or Zendesk? The best Customer Support Software is a product that can address your company’s specific needs. It is possible to find which alternative works really with your enterprise if you compare different products before you decide which one is the best.

For example, Desk.com and Zendesk are scored at 8.8 and 9.7, respectively, for total quality and performance. Likewise, Desk.com and Zendesk have a user satisfaction rating of 90% and 98%, respectively, which suggests the general satisfaction they get from customers. Better yet, reach put to a current user of the software and ask for their opinion concerning the software in question.

As of now, the most significant products in our Help Desk Software category are: Freshdesk, Zendesk, Salesforce Service Cloud.

In case you continue having second thoughts about which app will perform best for your business it may be a good idea to analyze each service’s social metrics. These metrics are usually a sign of how popular a given product is and how extensive is its online presence.For example, if you analyze Desk.com LinkedIn account you’ll see that they are followed by 0 users. In case of Zendesk the number of followers on their LinkedIn page is 59490.

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