What is better Crowdicity or ScreenConnect? It’s a good idea to use our scoring system to give you a general idea which Collaboration Software product is will work better for your business. For overall product quality, Crowdicity earned 7.3 points, while ScreenConnect received 9.0 points. Meanwhile, for user satisfaction, Crowdicity scored 100%, while ScreenConnect scored 96%.
Specifics of their functions, tools, supported platforms, customer service, and more are available below to give you a more accurate analysis. Remember to purchase only the tools your company needs so as not to waste resources for tools which are redundant.
At the moment, the leading solutions in our Collaboration Software category are: monday.com, Wrike, Smartsheet.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
All the data, details and experiences that we shared in this table were taken from official company sites, advertising content available online, real-life experience from real clients as well as our individual everyday use of each service by an expert. We do our best to thoroughly analyze each software, so we not only examine it internally, but we also compare our results with opinions of other members from the B2B community.
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