What is better CRMdesk or ProProfs Help Desk? Getting the ideal Help Desk Software product is all about cross-checking numerous solutions and determining the top application for your specific needs. Our exclusive process will give you an instant look at the general rating of CRMdesk and ProProfs Help Desk. For general quality and performance, CRMdesk scored 8.0, while ProProfs Help Desk scored 8.5. On the other hand, for user satisfaction, CRMdesk earned N/A%, while ProProfs Help Desk earned 100%.
Below it's also possible to verify their functions, terms, plans, etc. to find out which application will be more appropriate for your company. One critical element to check is if the software can enable and disable permissions on different types of users to secure any critical corporate data.
Currently, the most significant services in our category are: .
CRMdesk is a solution that can be integrated with the BUGtrack – bug tracking and project management software.
If a support ticket looks more like a new feature request or a bug report – the system allows automatically logging this incident into BUGtrack by pressing the “Create BUGtrack Record” button.
CRMdesk may be also integrated with TeamDesk – a web-based platform to quickly build web-based database-driven applications or use predefined solutions to gather, share, and manage business information. Integration with TeamDesk helps to automate different parts of your specific business (for example, customer assets tracking, generating invoices based on question data, and creating complex reports) while tracking customers correspondence in CRMdesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sprite Software, Mikros Systems Corporation, Computer Security Technology, Sydney City Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient help desk software for customer support automation.
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
The solutions analyzed on this page are only a small part of our entire Help Desk Software category and you should keep in mind that there may be more reliable services out there. If you would like to guarantee you make the optimal decision for your company we strongly encourage you to analyze more software first. It may also be a good idea to consult our top 10 Help Desk Software ranking to learn which services are in the current year the highest-ranking ones and leaders in the market.
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