What is better CRMdesk or osTicket? Getting the best Help Desk Software for your organization is difficult with a lot of functions, choices, and terms to take note of. But, using our review directory will help you to streamline the necessary steps by showing all main software in one location.
For example, you can compare CRMdesk and osTicket for their functions and overall scores, namely, 8.0 and 7.1, respectively. Furthermore, you can check which software has better general user satisfaction rating: N/A% (CRMdesk) and N/A% (osTicket) to find out which solution is better for your business. Don’t simply choose the software with the most attractive price, but the one that offers the most cost-effective value.
People who don't have much time or could use a suggestion from our experts may want to examine these top choices for the current year: .
CRMdesk is a solution that can be integrated with the BUGtrack – bug tracking and project management software.
If a support ticket looks more like a new feature request or a bug report – the system allows automatically logging this incident into BUGtrack by pressing the “Create BUGtrack Record” button.
CRMdesk may be also integrated with TeamDesk – a web-based platform to quickly build web-based database-driven applications or use predefined solutions to gather, share, and manage business information. Integration with TeamDesk helps to automate different parts of your specific business (for example, customer assets tracking, generating invoices based on question data, and creating complex reports) while tracking customers correspondence in CRMdesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sprite Software, Mikros Systems Corporation, Computer Security Technology, Sydney City Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient help desk software for customer support automation.
osTicket is an open source customer support ticket management software. It enables you to collect all incoming enquirers from phone calls, email, and web forms into one platform.
Please keep in mind that even though both CRMdesk and osTicket may have an excellent range of features every software may be designed for a different business size. If you are analyzing various solutions you should give some attention to a company type they are meant for. Certain elements may scale up efficiently for big enterprises but if you own a small or mid-sized business it’s frequently better to avoid paying for customized features that you may never actually use.
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