What is better Cotap or ScreenConnect? Finding the proper Collaboration Software product is as simple as comparing the strong and weaker functionalities and terms offered by Cotap and ScreenConnect. Here you can also match their overall scores: 7.8 for Cotap vs. 9.0 for ScreenConnect. Or you can check their general user satisfaction rating, 100% for Cotap vs. 96% for ScreenConnect.
We suggest that you take some time to review their unique features and figure out which one is the better alternative for your company. Likewise, bear in mind to take into account your company’s or industry’s unique case, such as, a multilingual app for a global staff or a mobile version to help you work on the go.
Our team put a lot of effort to review all popular services offered out there, but among all the ones we reviewed these three deserved our special attention: .
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
You don’t want just a wide range of useful tools and scalable pricing from a reliable Collaboration Software. Almost as crucial as core features is a top-notch customer support. You want to guarantee that when you have any questions about Cotap or ScreenConnect, or you struggle with some problems, or perhaps you’ll want to request a certain revision or feature beneficial to your team you can count on a responsive and helpful customer support. Check out whether solutions such as phone support, tickets or live chat are available. It’s also a significant advantage if you are able to benefit from individual training or at the very least an FAQ you can use.
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