What is better CoreSystems or ScreenConnect? Examining products for the top Customer Support Software doesn't have to be tough. On our review platform, we enable you to match CoreSystems and ScreenConnect and right away evaluate their varying features. We allow you to take a look at their functions, supported devices, level of support, costs, terms, and much more.
It's also possible to examine their overall score (7.5 for CoreSystems vs. 9.0 for ScreenConnect) and overall customer satisfaction level (100% for CoreSystems vs. 96% for ScreenConnect). Spend some time and assess your leading choices and see which one is best for your company. You should also assess the software company’s background; can you count on them and will they still be on the market in the future?
Our team put a lot of effort to prepare reviews of all popular Field Service Management Software - FSM products offered on the market, but among all the ones we reviewed these three deserved our special attention: Salesforce Field Service Lightning, Freshdesk, monday.com.
CoreSystems integrate with the following systems and applications:
SAP
Salesforce
Microsoft Dynamics NAV
Microsoft Dynamics AX
Oracle Field Service Cloud
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
KardexRemstar, GE Alstom, Wolffkran, Buchi
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
If you are not good at it customers will leave you, a better field service is the key to the hearts of the customers. CoreSystems is the best solution you can ask for.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
In case you continue having second thoughts about which service will be best for your company it might be a good idea to check out each service’s social metrics. Such metrics are quite often a way to see how popular each app is and how large is its online presence. For example, in case of Facebook CoreSystems has 7542 likes on their official page while ScreenConnect profile is liked by 24487 people.
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