ScreenConnect
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Help Desk
- Agreements
- Account Management
- Sales & Marketing
- Procurement
- Time tracking & billing
- Project management
- Reporting
- Integrations
- Streamlining ticketing and service restoration processes:
- Organize and prioritize service tickets
- Expert directory
- Subscription-based notifications
- ITSM collaboration and documentation
- Ticket creation and submission
- Ticket response
- Automated responses
- Attachments/Screencasts
- SLA management
Pricing Info
Pricing Info
Enterprise pricing of Connectwise PSA is only available upon request for a personalized quote as they customize plans according to each business’ unique needs and scale.
Integrations
Integrations
Connectwise PSA integrates with the following business systems and applications:
- Constant Contact
- JIRA
- Microsoft Dynamics
- QuickBooks (Enterprise, Pro, Online)
- Salesforce
- Zapier
- ConnectWise Automate
- ConnectWise Sell
- ConnectWise Control
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
K2 Technologies
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A compact business suite that combines projects, services, marketing, sales, and finance in a single package. The platform allows users to manage projects and assign tasks while streamlining activities for purchasing, marketing, and customer service. The software's help desk features also enable efficient ticketing and accurate documentation.
Company Email
Contact No.
Company's Address
4110 George Rd., Suite 200
Tampa, FL 33634
USA
Connectwise PSA Comparisons
Popular Connectwise PSA Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multiple agents
- Remote Support
- No interruptions
- Secure information
- Automated reconnection
- Cross-platform compatibility
- Browser extensions
- Remote access
- Unattended access
- Simplified transfer of files
- Roles & permissions
- Shared toolbox
- Remote meetings
- Customization & branding
- Device monitoring & management
- Integration with ConnectWise Automation
- Enhanced features for Linux and Mac users
- Enhanced security and granular controls
Pricing Info
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
- 1 Session per Tech
- 3 Access Agents
- Remote Support
ONE – $27/month (billed annually)
- All features from the free plan
- 1 Session per Tech
- 10 Access Agents
- Remote Meetings
- Branding and Customization
- File Transfer
- Remote Printing
- Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
- All features from ONE
- Up to 3 Sessions Per Tech
- Unlimited Access Agents
- Mobile Technician Support
- Expanded Chat Options
- Remote Command Line
- Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
- All features from STANDARD
- Up to 10 Sessions Per Tech
- Video Auditing
A free trial is available for all plans.
Integrations
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Company Email
Contact No.
Company's Address
4110 George Rd., Suite 200
Tampa, FL 33634
USA
ScreenConnect Comparisons
Popular ScreenConnect Alternatives
Every time you pick a product that you think will be an actual asset for your business you shouldn’t only pay attention to what professionals have to say about it. Very often personal experience with the app may be different, depending on your own preferences and requirements. That’s why in our reviews we also offer our User Satisfaction Rating for every software to give you a quick overview of how actual users of Connectwise PSA and ScreenConnect estimate their experience with the service. Our system is based on detailed analysis of product appearances on other sites, social media as well as blogs, so you are going to obtain a comprehensive and reliable picture of what other people think about each app. In this case Connectwise PSA got a total satisfaction rating at N/A% while for ScreenConnect 96% of people claim they had an enjoyable experience with it.
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