What is better Comm100 or Vivantio? Purchasing the proper Customer Support Software product is as easy as assessing the strong and poor functionalities and terms offered by Comm100 and Vivantio. Here you can also match their total scores: 8.6 for Comm100 vs. 8.4 for Vivantio. Or you can verify their general user satisfaction rating, 98% for Comm100 vs. 93% for Vivantio.
We suggest that you put some effort and review their differences and figure out which one is the better alternative for your business. Moreover. don’t forget to consider your company’s or industry’s special circumstances, such as, a multilingual software for a global staff or a mobile platform to help you work on the go.
We did our best to prepare reviews of all popular Live Chat Software products available out there, but among all the ones we reviewed these three caught our special attention: Zendesk, Pipedrive, Vision Helpdesk.
Pricing varies by product and plan. The pricing details listed above highlight selected Comm100 offerings, including Live Chat and AI Agent. For a full comparison of features and pricing across the entire Comm100 product suite, please visit their pricing page: https://www.comm100.com/pricing/
A solution is designed to help businesses from all scales and industries improve customer satisfaction rates, and engage with their customers in real time.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
No Customer Support Software will be perfect enough to cater to all the needs of a specific team. While core features of Comm100 and Vivantio should matter you should also thoroughly explore the integrations supported by every solution. Quote frequently you will already be working with some other SaaS software in your company and it’s much wiser to choose products that integrate well with each other. If you do that you will be able to ensure a reliable transfer of information between your teams and apps, which can significantly reduce time devoted to migrating between one service and the other.
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