What is better Comm100 or RichCall? We are here to streamline the process of reviewing Customer Support Software products for you. In particular, on this page you can verify the overall performance of Comm100 (8.6) and compare it with the overall performance of RichCall (8.0). It's also possible to match their overall user satisfaction rating: Comm100 (98%) vs. RichCall (N/A%).
Furthermore, you can read their features carefully to determine which product can better tackle your company’s needs. In general, any business app has to let you to quickly see the big picture, at the same time allowing you easy access to the details.
Those of you who are pressed for time or would like to get a Live Chat Software recommendation from our team may want to take a look at these top choices for this year: Zendesk, Vision Helpdesk, Pipedrive.
A solution is designed to help businesses from all scales and industries improve customer satisfaction rates, and engage with their customers in real time.
RichCall offers a rate of $500 per 4 concurrent connections and cheaper for more licenses. You can also try the software live or request a demo to see if the software is a perfect fit for your business.
RichCall integrates with the following business systems and applications:
Cisco
Genesys
Avaya
NODA
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A rich, comprehensive communications platform for contact centers with video call and web-based collaboration capabilities. This lets them see exactly what troubles customers for them to provide on-point assistance. And because it is powered by Amazon Cloud, you can expect it to have a 99.99% uptime.
No Customer Support Software will manate to cater to all the needs of a company. Even though main features of Comm100 and RichCall should matter you should also thoroughly examine the integrations offered by every product. Very often your team will already be making use of some other B2B software in your company and it’s definitely more beneficial to go with apps that integrate well with one another. With that approach you can ensure a smooth transfer of information between your teams and apps, which can really reduce time spent on migrating between one app and the next.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
