What is better Client Heartbeat or SoGoCX? Getting the perfect Customer Experience Management Software product is all about comparing numerous solutions and determining the top program for your specific needs. Our unique algorythm gives you an instant look at the general rating of Client Heartbeat and SoGoCX. For total quality and performance, Client Heartbeat scored 8.6, while SoGoCX scored 9.2. On the other hand, for user satisfaction, Client Heartbeat earned 84%, while SoGoCX earned 97%.
Below you can also look at their functionalities, terms, plans, etc. to find out which software will be more suitable for your needs. One critical feature to check is whether the app can toggle on/off restrictions on various types of users to limit the exposure of any confidential corporate data.
Right now, the leading solutions in our Customer Experience Management Software category are: Zendesk, Smartlook, Alchemer.
Client Heartbeat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your company:
SoGoCX seamlessly integrates with the following third-party applications:
Salesforce
Zapier
Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
In case you are still having doubts about which service will be best for your company it might be a sound idea to investigate each service’s social metrics. Such metrics are usually a sign of how popular each solution is and how wide is its online presence. For example Client Heartbeat Twitter profile has currently 271 followers. At the same time SoGoCX Twitter is followed by 10239 people.
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