What is better ClickDesk or xSellco Helpdesk? Various companies want different types of Customer Support Software. To find out which service meets your needs, think of assessing various alternatives feature by feature along with their terms and costs. Likewise, you can get a quick idea of their overall efficiency and customer feedback by checking our smart scoring system.
The results are: ClickDesk (8.6) vs. xSellco Helpdesk (8.8) for all round quality and performance; ClickDesk (93%) vs. xSellco Helpdesk (100%) for user satisfaction rating. Analyze their strong and weak points and find out which software is a better option for your company. An effective, simple tip is to list the advantages and disadvantages of both solutions next to each other and see which solution has more benefits.
People who don't have much time or would like to get a Live Chat Software advice from our team might want to try out these top choices for the current year: Zendesk, Vision Helpdesk, Pipedrive.
xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:
Amazon
eBay
Shopify
WooCommerce
BigCommerce
Magento
Prestashop
Bonanza
Sears
Tesco
Allegro
Facebook
Twitter
Fnac
Mirakl
Walmart
Newegg
Priceminister
CDiscount
Linnworks
Channeladvisor
Brightpearl
Skubana
Veeqo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Shark, Suzuki, Lighting Supply Group, MicksGarage
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.
Almost as essential as useful features and user support quality are pricing options provided by ClickDesk and xSellco Helpdesk. While cost should not be the sole aspect it’s definitely an important thing to consider. You should look for a flexible pricing package that can be adjusted to your team size and easily scaled up if your company expands. You should be certain you don’t opt for packages that have extra tools that you won’t find a use for and always make an effort to get in touch with the vendor directly as big companies can often count on special pricing. You should also try out a free trial or demo of each software to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t require you to invest any money and offers a solid overview of what it’s like to work with ClickDesk and xSellco Helpdesk.
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