TeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Live chat features
- Guaranteed 99.95% uptime
- Helpdesk software
- Intuitive web chat panel
- Easily manage simultaneous conversations and tickets
- Easy setup
- Beautiful and customizable
- Take chats on IM
- For people on the go
- ClickDesk video chat
- Integrated helpdesk ticket management
- Multiple departments
- Unique subdomain
- Ticket automation
- Integrate Facebook and Twitter automatically
- Chat reports and performance graphs
- Live-chat reports
- Chat history and transcripts
- Graphs and filters
- Agent performance
- Real time visitor engagement
- Drive customer happiness
- Increase conversions
- Social toolbar
Pricing Info
Pricing Info
Pricing is available per agent per month.
Monthly:
- Lite – $19.99
- Pro – $29.99
- Enterprise – $79.99
1 year (15% off):
- Lite – $16.99
- Pro – $21.99
- Enterprise – $67.99
2 years (33% off):
- Lite – $13.99
- Pro – $16.99
- Enterprise – $53.99
Team plans
Monthly:
- Professional – $64.99
- Growing Business – $124.99
- Enterprise – $349.99
1 Year (15% off):
- Professional – $55.99
- Growing Business – $106.99
- Enterprise – $297.99
2 Years (33% off):
- Professional – $43.99
- Growing Business – $83.99
- Enterprise – $233.99
Integrations
Integrations
- WordPress
- Joomla
- Shopify
- PrestaShop
- CS Cart
- Bigcommerce
- OpenCart
- osCommerce
- Magento
- Google Apps
- Wix
- UnbounceNew
- Tumblr
- Weebly
- MODX
- Webs
- Capsule CRM
- Zendesk
- Zoho CRM
- Agile CRM
- Salesforce
- Sugar
- Freshbooks
- InfusionSoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Agile CRM, Quorum, NetStock
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Live chat and help desk software used by thousands of businesses every day to improve customer support and sales.
Company Email
support@clickdesk.com
Contact No.
Company's Address
MS 35, 440 N Wolfe Road, Sunnyvale,
CA 94085, USA
ClickDesk Comparisons
Popular ClickDesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
TeamSupport Comparisons
Popular TeamSupport Alternatives
In case you continue having second thoughts about which service will perform best for your company it might be a good idea to take a look at each service’s social metrics. These metrics are usually an indicator of how popular every solution is and how large is its online presence. For instance, in case of Facebook ClickDesk has 2616 likes on their official page while TeamSupport profile is liked by 4245 people.
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