What is better ClickDesk or Kayako? It’s a good idea to use our scoring system to give you a general idea which Customer Support Software product is more suitable for your business. For overall product quality, ClickDesk received 8.6 points, while Kayako received 9.0 points. Meanwhile, for user satisfaction, ClickDesk scored 93%, while Kayako scored 95%.
Specifics of their characteristics, tools, supported platforms, customer service, and more are available below to give you a more accurate review. Don’t forget to choose only the functions your business requires so as not to waste cash for features that are unnecessary.
Our experts made sure to prepare reviews of all popular Live Chat Software products that you can find out there, but among all the ones we reviewed these three caught our special attention: Vision Helpdesk, Pipedrive, Zendesk.
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
Every time you select a app that you believe will work best for your company you shouldn’t just focus on what professionals have to say about it. In many cases personal experience with the solution may be different, depending on your own preferences and requirements. This is why in our reviews we also give our User Satisfaction Rating for each app to give you an immediate overview of how actual users of ClickDesk and Kayako evaluate their experience with the product. Our system is based on advanced analysis of product appearances on other websites, social networks as well as blogs, so you are going to get a comprehensive and reliable landscape of what other clients think about every service. In this example ClickDesk got a total satisfaction rating at 93% while for Kayako 95% of users express they had a positive experience with it.
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