What is better Central Desktop or ScreenConnect? We are here to streamline the cumbersome process of reviewing Collaboration Software products for you. For example, on this page you can examine the overall performance of Central Desktop (7.5) and compare it with the overall performance of ScreenConnect (9.0). It's also possible to match their overall user satisfaction rating: Central Desktop (97%) vs. ScreenConnect (96%).
Similarly, research their capabilities in detail to see which product can better address your company’s requirements. Generally, any business solution should allow you to quickly view the big picture, all the while offering you quick access to the details.
Currently, the most popular solutions in our category are: .
Central Desktop offers API-based integration. It has a SOAP-based Open API that lets you integrate with any third-party platform that also has an Open API. Your IT staff can write API calls that automatically create, read, update, and delete Central Desktop items, including users, workspaces, tasks, milestones, comments, events, and database records.
Central Desktop supports the following integrations:
Netsuite
Box
Dropbox
iMeet by PGi
GlobalMeet by PGi
Google Drive
FTP and more
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CBS, MLB.com, PGA Tour, WD-40, Workday
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Central Desktop offers powerful SaaS tools to help you start working faster and more efficiently with your teams, co-workers, vendors, partners, and clients.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
All the data, facts and opinions that we shared in this table were gathered from official company sites, promotional resources available online, actual experience from real users as well as our individual direct use of every solution by a professional reviewer. We pay a lot of attention to comprehensively examine each solution, so we not only analyze it internally, but we also compare our results with experiences of other members from the SaaS community.
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