What is better Central Desktop or ScreenConnect? There are many Collaboration Software products available for businesses these days. The simplest way to find out which app fits your needs best is to examine them side by side. As an example, here you can review Central Desktop and ScreenConnect for their overall score (7.5 vs. 9.0, respectively) or their user satisfaction rating (97% vs. 96%, respectively).
You can also review their features and pricing conditions and other useful information below. When matching products be sure to examine their corresponding functions and mark their differences to have a clearer picture of both deals. Similarly, keep in mind to evaluate other factors including security, backup, usability, and customer support.
Our team put a lot of effort to review all popular products that you can find on the market, but among them these three deserved our special attention: .
Central Desktop offers API-based integration. It has a SOAP-based Open API that lets you integrate with any third-party platform that also has an Open API. Your IT staff can write API calls that automatically create, read, update, and delete Central Desktop items, including users, workspaces, tasks, milestones, comments, events, and database records.
Central Desktop supports the following integrations:
Netsuite
Box
Dropbox
iMeet by PGi
GlobalMeet by PGi
Google Drive
FTP and more
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CBS, MLB.com, PGA Tour, WD-40, Workday
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Central Desktop offers powerful SaaS tools to help you start working faster and more efficiently with your teams, co-workers, vendors, partners, and clients.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
You should note that even though both Central Desktop and ScreenConnect may provide a top quality array of features every service may be aimed at a different company size. If you are comparing features you may want to focus on a business size they are aimed at. Some elements might scale up effectively for big enterprises but if you own a small or mid-sized company it’s often better to refrain paying for advanced features that you might never use.
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