What is better CDMessenger or ScreenConnect? If you want to have a easy way to find out which Customer Support Software product is better, our proprietary algorythm gives CDMessenger a score of 7.8 and ScreenConnect a score of 9.0 for total quality and performance. At the same time, CDMessenger is rated at N/A%, while ScreenConnect is rated 96% for their user satisfaction level.
You can also examine their product details, including features, tools, options, plans, pricing, and many more. Find out if the software allows you to customize some of its processes to ensure it complements your own business workflows.
Our team put a lot of effort to review all popular products available on the market, but among them these three caught our special attention: .
Not applicable since CDMessenger is an inter-office messenger designed and developed for internal communication among office, business colleagues in same or multiple location office premises.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Corporate Digital Messenger (CD Messenger) is an app that helps users communicate in a secure, reliable, and stable environment.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
You shouldn’t count on only a broad range of functionalities and flexible pricing packages from a credible Customer Support Software. Almost as essential as core features is a trustworthy customer support. You want to ensure that if you have any questions about CDMessenger or ScreenConnect, or you face some problems, or maybe you’ll need to ask for a specific revision or functionality beneficial to your company you can rely on a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are offered. Additionally, it’s a major asset if you can enjoy personal training or at the very least a knowledge base you can use.
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