What is better CallVU or Five9? To successfully purchase the most useful and productive Customer Support Software for your enterprise, you have to compare products available on the market. For instance, here you can match CallVU’s overall score of 8.0 against Five9’s score of 8.6. You may also compare their general user satisfaction: CallVU (100%) vs. Five9 (91%).
In addition, you can review their pros and cons feature by feature, including their offered terms and pricing. By comparing products you are sure that you select the right software for your needs. It’s clear you must understand your particular requirements to realize which service addresses those needs.
Users who don't have much time or would like to get a Call Center Software advice from our team may want to try out these top choices for the current year: Zendesk, JustCall, Freshdesk Contact Center.
CallVU can integrate with the following IVR systems and CRM platforms:
Avaya
Genesys
CISCO
Salesforce
Amdocs CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T Business Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CallVU Digital Call Experience provides a digital engagement solution that consists of Visual AVR, Service Bots, and Agent-caller Collaboration capabilities.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Five9 Cloud Contact Center CTI for Salesforce
Five9 On-Demand Call Center Software for NetSuite
Microsoft Dynamics CRM Online
Oracle Service Cloud
SugarCRM
Zendesk
Zoho CRM
Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
When you pick a app that you believe will be an actual asset for your team you shouldn’t only focus on what experts have to say about it. In many cases personal experience with the software may change, depending on your own goals and requirements. This is why in our reviews we also provide our User Satisfaction Rating for each service to give you a quick overview of how actual users of CallVU and Five9 rate their contact with the solution. Our algorithm is based on detailed analysis of product mentions on other sites, social networks and blogs, so you are going to receive a comprehensive and reliable picture of what other users think about every product. In this example CallVU has a total satisfaction rating at 100% while for Five9 91% of users claim they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
