What is better Brief or ScreenConnect? The ideal Collaboration Software is a product that can handle your company’s specific demands. It is possible to determine which option works best for your enterprise if you assess different products before you decide which one is the best.
For instance, Brief and ScreenConnect are scored at 8.4 and 9.0, respectively, for all round quality and performance. Likewise, Brief and ScreenConnect have a user satisfaction rating of 97% and 96%, respectively, which shows the general response they get from customers. Moreover, get in touch with an existing customer of the software and ask for their comments regarding the software in question.
Right now, the best products in our Collaboration Tools category are: monday.com, Smartsheet, Wrike.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
You shouldn’t expect just a wide array of functionalities and adjustable pricing plans from a credible Collaboration Software. Almost as significant as core features is a trustworthy customer support. You want to guarantee that if you have any questions about Brief or ScreenConnect, or you struggle with some problems, or perhaps you’ll want to ask for a specific revision or functionality beneficial to your team you can count on a responsive and helpful customer support. See if options such as phone support, tickets or live chat are offered. What is more, it’s a big plus if you are able to profit from individual training or at the very least a knowledge base you can use.
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