What is better Brief or ScreenConnect? The perfect Collaboration Software is a product that can address your company’s unique requirements. You can find which choice is best suited for your company if you assess numerous products before you decide which one is the best.
As an example, Brief and ScreenConnect are scored at 8.4 and 9.0, respectively, for total quality and performance. Likewise, Brief and ScreenConnect have a user satisfaction rating of 97% and 96%, respectively, which shows the general response they get from customers. Even better, talk to a regular customer of the software and ask for their feedback regarding the solution in question.
Right now, the best products in our Collaboration Tools category are: Smartsheet, monday.com, Wrike.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
You shouldn’t count on exclusively a broad set of useful tools and adjustable pricing from a well-known Collaboration Software. Almost as essential as key features is a quality customer support. You want to ensure that if you have any questions about Brief or ScreenConnect, or you struggle with some problems, or perhaps you’ll want to ask for a specific revision or feature beneficial to your company you can count on a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are provided. What is more, it’s a big plus if you are able to benefit from individual training or at least an FAQ you can use.
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