What is better bpm'online service or Remedyforce? Various organizations require different types of Help Desk Software. To find out which one meets your requirements, consider assessing various options feature by feature along with their conditions and pricing. Similarly, you can get a quick idea of their general performance and customer feedback by having a look at our smart scoring system.
The results are: bpm'online service (8.6) vs. Remedyforce (8.1) for overall quality and usefulness; bpm'online service (100%) vs. Remedyforce (83%) for user satisfaction rating. Analyze their high and low points and see which software is a more sensible choice for your company. An effective, simple tip is to write the pros and cons of both solutions side by side and see which app is better.
We realize that not all businesses have the time to test a large number of various services, so we created a list of suggestions that you may find useful. Our top selections for the Service Desk Software category are: Freshservice, LiveAgent, Zendesk.
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
bpm’online service integrates with the following business systems and applications:
MS Excel
MS Exchange
MS Outlook
Google
PBX and cloud telephony services
Mail integration via IMAP/SMTP
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
L'Oreal, Schneider, Heinz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
If you are still having second thoughts about which service will perform best for your company it might be a good idea to examine each service’s social metrics. Such metrics are quite often a way to see how popular a given software is and how big is its online presence. For instance, in case of Facebook bpm'online service has 8281 likes on their official profile while Remedyforce profile is liked by 57109 people.
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