What is better bpm'online service or Hipporello Service Desk? Today’s businesses look for the top Help Desk Software product to keep on being competitive. On this page we help you with choosing the right software, by allowing you to evaluate bpm'online service and Hipporello Service Desk down to the very details of their individual offers.
You can even check our general scoring values, which rate the software overall quality and performance. bpm'online service got a 8.6 score, while Hipporello Service Desk has a score of 8.0. Likewise, you can compare their general user satisfaction rating: 100% (bpm'online service) against 100% (Hipporello Service Desk). Don’t forget to opt for the solution that best matches your most crucial priorities, not the software with the higher number of features.
We are aware that not all companies have enough time to examine a wide range of various services, so we came up with a list of suggestions that you may find useful. Our top selections for the Service Desk Software category are: Zendesk, LiveAgent, Freshservice.
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
bpm’online service integrates with the following business systems and applications:
MS Excel
MS Exchange
MS Outlook
Google
PBX and cloud telephony services
Mail integration via IMAP/SMTP
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
L'Oreal, Schneider, Heinz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
When you choose a product that you think will work best for your business you shouldn’t simply pay attention to what reviewers have to say about it. Very often personal experience with the solution may be different, depending on specific goals and work processes. This is why in our reviews we also provide our User Satisfaction Rating for every app to give you an immediate overview of how actual users of bpm'online service and Hipporello Service Desk rate their experience with the service. Our algorithm is built around complex analysis of product mentions on other sites, social media as well as blogs, so you will obtain a comprehensive and reliable overview of what other people think about each service. In this case bpm'online service got a total satisfaction rating at 100% while for Hipporello Service Desk 100% of people claim they had a positive experience with it.
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