What is better Hipporello Service Desk or TeamSupport? It’s a good idea to use our scoring system to give you a general idea which Help Desk Software product is more suitable for your business. For overall product quality, Hipporello Service Desk earned 8.0 points, while TeamSupport earned 9.1 points. At the same time, for user satisfaction, Hipporello Service Desk scored 100%, while TeamSupport scored 99%.
Information regarding their functions, tools, supported platforms, customer support, plus more are provided below to provide you with a more precise assessment. Don’t forget to choose only the features your company needs so as not to waste resources for functions that you won’t be using.
People who want to save some time or would like to get a Service Desk Software recommendation from our team may want to examine these top choices for this year: Zendesk, LiveAgent, Freshservice.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
If you are still having second thoughts about which solution will work best in your case it might be a good idea to examine each service’s social metrics. These metrics are usually a sign of how popular a given product is and how large is its online presence. For example, in case of Facebook Hipporello Service Desk has 74 likes on their official page while TeamSupport profile is liked by 4245 people.
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